Acupuncture FAQ

What is acupuncture?

Acupuncture is a procedure involving sterile, filiform needles to stimulate certain points on the body. Stimulating specific acupuncture points corrects imbalances in the circulatory and nervous systems. The brain quickly picks up signals created by the needles. Thus, the body begins to self heal.

What can acupuncture treat?

Here are just some of the conditions that acupuncture can effectively treat:

Any pain
Digestive disorders
Anxiety / Depression
Weak immunity
Menstrual cramps
Menopausal symptoms
Stress management
Injury recovery and healing
Infertility, and more...

What is Community Acupuncture?

Community Acupuncture is a national movement with the goal of increasing access to acupuncture by offering treatments in a comfortable group setting at an affordable rate, without any income verification. By treating this way, our patients can get the care they need without breaking the bank. We need volume to make this treatment model work. Please refer your friends and family so we can keep offering these great prices and we can do what we love…healing as many people as we can.

How long will my first visit take?

Allow at least one hour. Let us know if you need to be out the door at a certain time, otherwise we’ll let you relax as long as you want or as long as we don’t need the chair. Typically, the body will dip into a relaxation mode 15 mins after the tiny needles are in place. You don’t want to cut your visit short and miss this experience. Follow up treatments will take a minimum of 1/2 hour.

Can I read or look at my cell phone while getting a treatment?

No. Just relax.

What is Schedulicity?

Schedulicity is an online appointment scheduling system that allows you to schedule your appointments on your computer or smartphone. This gives you the ability to make and cancel appointments as needed at your own convenience. You can also call the office for an appointment. Schedule multiple visits when you know you have a treatment plan. At the clinic we can put you on a recurring schedule, if you prefer, to save your favorite day and time slot.  Follow this link and click the blue button to make an appointment.

Does insurance cover acupuncture?

Some insurance companies will cover acupuncture services. Please contact your insurance company representative to determine if coverage will be provided for your treatments. This way you are completely sure of your coverage. We do not bill insurance companies or take insurance. We will provide you with a receipt upon request at time of payment.

What are my payment options?

Cash , checks, and all credit cards are accepted. Checks can be made payable to WAI Acupuncture.

Does acupuncture hurt?

A momentary prick is often felt around the needle as it is inserted, eventually creating a dull pressure or tingling around the area during the treatment. Most people are amazed by how relaxed they feel during and after the treatment. If a needle does hurt, tell your acupuncturist who will be able to adjust or take out the offending needle. We will typically not put a needle at the site of your pain, for example, if your complaint is neck pain we may use your ankle or wrist not your neck. When treating pain, there are times when a certain needle location feels stronger than the others. Give that sensation about 3 seconds to calm down. We call that "a good one" as certain points "talk louder" than others in an effort to promote the healing process.

Is acupuncture safe?

As long as it is performed by a licensed acupuncturist, acupuncture is extremely safe. Acupuncturists are required to use sterile, disposable needles that are discarded after one use. The latest regulations in Florida mandate that acupuncturists must have a Master’s degree in Oriental medicine and pass four National board exams to be licensed.

How many times do I need to come?

On your first visit, we will discuss the treatment plan that is best for you and your goals. Initially, you may be best served by coming between 2-3 times per week because once we get the healing process started, we don’t want to loose that momentum. We will need to track your progress, and sometimes make adjustments based on your feedback. As your body heals, visits are less frequent.

It is important to remember that acupuncture builds on itself, thus chronic conditions may take time to improve. And the longer you’ve had an illness or condition, (generally) the longer it takes to heal. At Wai Acupuncture, we work hard to get you the quickest results possible.

Is there anything special I need to wear?

Ideally, you would wear loose fitting pants or shorts. Quiet shoes are awesome, too. Once you are seated in the treatment area, take off your shoes/socks, roll up pants/shirt sleeves to knees/elbows. We have special bins by the side of each chair for your personal belongings. Other than that, just prepare to relax! Acupuncture works best when the body and mind have less to do.

Will it treat my pain?

Yes. Most people report at least 50% pain relief after one treatment, but for others it may take some time. You might also notice improved sleep or less anxiety, all of which are important to the overall healing process.

Can my acupuncturist be my primary care physician?

No, Wai Acupuncture does not provide primary care medicine. Acupuncture is a wonderful complement to Western medicine. If you think you have a serious medical problem (for example a malignant growth, serious infection, or an injury that won’t heal), you need to see a primary care physician. Please do not expect us to diagnose medical conditions in Western medical terms.

Dr Nancy Chau | Wai Acupuncture & Integrative Chinese Medicine of Longwood, Florida

Wai Acupuncture & Integrative Chinese Medicine

Dr Nancy Chau | Wai Acupuncture | Longwood Florida | Community Acupuncture of Longwood

2901 West S.R. 434, Suite 141, Longwood, FL 32779

(407) 335-4688 (office)

(407) 917-1000 (text)

Opening hours:

Mon, Tue, Thurs, Fri : 12pm - 6pm,

Sat: 9am - 2pm

Wed: Closed